Resources
Plain-English definitions of the IT, cybersecurity, cloud, networking, compliance, backup, and MSP terms business owners actually need to know. 208 terms across 7 specialized glossaries.
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High-traffic concepts business owners ask about most. Refreshed monthly.
A login method requiring two or more verification factors — typically a password plus a code from your phone or an authenticator app.
An email designed to trick the recipient into clicking a malicious link, entering credentials on a fake login page, or downloading malware.
A Microsoft 365 and Azure feature that decides whether to allow a login based on conditions — who's logging in, from where, on what devic...
A connection that encrypts your internet traffic and routes it through a private tunnel before reaching the public internet.
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The combined plan for keeping your business running during disruptions (continuity) and getting back to normal operations after (recovery).
An outsourced IT department — a company that manages your technology proactively for a flat monthly fee.
A type of AI model trained on massive amounts of text to predict the next word in a sequence — and through that, to generate human-like w...
Each glossary covers the terms specific to its domain. Start anywhere — the terms are short, the definitions are written for business owners, and every glossary is free.
Threats, defenses, email security, compliance, and recovery concepts.
Browse Cybersecurity →M365 plans, Azure services, SaaS / PaaS / IaaS, cloud identity.
Browse Cloud & Microsoft 365 →IP, DNS, VPN, firewalls, Wi-Fi, ISPs, and connectivity terms.
Browse Networking & Infrastructure →HIPAA, PCI-DSS, NIST, FTC, GDPR, and industry frameworks.
Browse Compliance & Regulatory →BCDR, RTO/RPO, immutable backup, and ransomware recovery.
Browse Backup & Recovery →RMM, PSA, SLAs, support tiers, billing models, contracts.
Browse MSP & IT Service Terminology →LLMs, Copilot, prompts, AI governance, and emerging tech.
Browse AI & Emerging Tech →Business owners, office managers, law firm partners, architecture firms, medical practices, accounting firms, and anyone making IT or security decisions without a dedicated technology lead. Plain English. No vendor pitches. No jargon-justifying-more-jargon.
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